Autumn Child Care logo

Prepared for Kamal, 13 November 2026. Nothing has been published or spent.

Autumn Child Care

Your Facebook and Instagram ads

New families near both centres 16 ads

Parents within about 10 km of both centres, guided towards parents of babies, toddlers and preschoolers.

Designed, starts paused

A real walk through our Chilliwack centres, filmed with no children present. Play-based care for ages 0 to 5 since 2017. Book a weekday tour to see the rooms in person.

See our rooms in Chilliwack

Mon-Fri, 7:00am-5:30pm

Learn more

Short silent video of the centres

Designed, starts paused

A real walk through our Chilliwack centres, filmed with no children present. Play-based care for ages 0 to 5 since 2017. Book a weekday tour to see the rooms in person.

See our rooms in Chilliwack

Mon-Fri, 7:00am-5:30pm

Sign up

Short silent video of the centres

Designed, starts paused

Choosing child care in Chilliwack? Take a look inside first. This is a walk through our Hocking Avenue and Olds Drive rooms, filmed with no children present. Care for ages 0 to 5, Monday to Friday, 7:00am to 5:30pm.

Look inside before you visit

Hocking Ave · Olds Dr

Learn more

Short silent video of the centres

Child care in Chilliwack, ages 0-5

Designed, starts paused

Two child care centres in Chilliwack, open Monday to Friday, 7:00am to 5:30pm. Infant, toddler, preschool and Pre-Kindergarten programs for ages 0 to 5, full time or part time. Book a tour at Hocking Avenue or Olds Drive.

Child care in Chilliwack, ages 0-5

Book a weekday tour

Learn more

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Full time or part time, ages 0-5

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Need full-time care, or just mornings or afternoons? Autumn Child Care offers both for ages 0 to 5 at two Chilliwack centres. Infants 0-18 months, toddlers 18-36 months, preschool 3-4 and pre-kindergarten 4-5.

Full time or part time, ages 0-5

Mon-Fri, 7:00am-5:30pm

Learn more

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Book a tour in Chilliwack

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See the rooms before you choose. Book a weekday tour at our Hocking Avenue or Olds Drive centre in Chilliwack. Mornings 9:30 to 11:30, afternoons 2:30 to 5.

Book a tour in Chilliwack

Ages 0 to 5 · Mon-Fri

Learn more

Image

Book a tour in Chilliwack

Designed, starts paused

See the rooms before you choose. Book a weekday tour at our Hocking Avenue or Olds Drive centre in Chilliwack. Mornings 9:30 to 11:30, afternoons 2:30 to 5.

Book a tour in Chilliwack

Ages 0 to 5 · Mon-Fri

Sign up

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Visit a Chilliwack centre

Designed, starts paused

Looking for a play-based child care centre in Chilliwack? Visit Hocking Avenue or Olds Drive on a weekday morning or afternoon and meet the team. Tours Monday to Friday.

Visit a Chilliwack centre

Weekday tours

Learn more

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Two centres in ChilliwackTwo centres in ChilliwackTwo centres in ChilliwackTwo centres in Chilliwack

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Autumn Child Care has two centres in Chilliwack: Hocking Avenue and Olds Drive. Swipe through the real rooms and yards, then book a weekday tour.

Two centres in Chilliwack

Ages 0 to 5

Learn more

Carousel: Hocking Avenue, main room; Hocking Avenue, the yard; Olds Drive, upper classroom; Olds Drive, the yard

Designed, starts paused

A 10-second look inside Autumn Child Care in Chilliwack: real rooms and yards at Hocking Avenue and Olds Drive, filmed with no children present. Ages 0 to 5, Monday to Friday, 7:00am to 5:30pm.

Look inside before you visit

Hocking Ave · Olds Dr

Learn more

Short silent video of the centres

Programs for ages 0 to 5

Designed, starts paused

Care for every stage from 0 to 5: infants 0-18 months, toddlers 18-36 months, preschool 3-4 years and Pre-Kindergarten 4-5 years. Full time or part time at two Chilliwack centres.

Programs for ages 0 to 5

Full time or part time

Learn more

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Programs for ages 0 to 5

Designed, starts paused

Questions about our programs? Contact Autumn Child Care in Chilliwack. Infant, toddler, preschool and Pre-Kindergarten programs, Monday to Friday, 7:00am to 5:30pm.

Programs for ages 0 to 5

Hocking Ave · Olds Dr

Contact us

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Infant program, ages 0-18 months

Designed, starts paused

Infant program for ages 0-18 months, toddler program for 18-36 months. See the rooms at our Chilliwack centres on a weekday tour.

Infant program, ages 0-18 months

Book a weekday tour

Learn more

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Toddler program, 18-36 months

Designed, starts paused

Toddler program for ages 18-36 months, infant program for 0-18 months. See the room before you decide: book a weekday tour.

Toddler program, 18-36 months

Mon-Fri, 7:00am-5:30pm

Learn more

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Preschool and Pre-K in Chilliwack

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Preschool (ages 3-4) and Pre-Kindergarten (ages 4-5) programs in Chilliwack. See the classrooms on a weekday tour.

Preschool and Pre-K in Chilliwack

Ages 3 to 5

Learn more

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Fall tours: book a weekday visit

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Fall tours: book a weekday visit at Hocking Avenue or Olds Drive in Chilliwack. Mornings and afternoons.

Fall tours: book a weekday visit

Mon-Fri, AM and PM tours

Learn more

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Families who already know Autumn 9 ads

People who visited the Autumn website or engaged with Autumn's Facebook Page or Instagram.

Designed, starts paused

Still deciding? See the rooms in person. Weekday tours at our Hocking Avenue and Olds Drive centres in Chilliwack, mornings 9:30 to 11:30 and afternoons 2:30 to 5.

Come see the rooms

Book a weekday tour

Learn more

Short silent video of the centres

Ages 0-5 · Mon-Fri 7:00-5:30

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Autumn Child Care at a glance: ages 0 to 5, full time or part time, Monday to Friday 7:00am to 5:30pm, two centres in Chilliwack. Book a weekday tour to see it in person.

Ages 0-5 · Mon-Fri 7:00-5:30

Hocking Ave · Olds Dr

Learn more

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Book your Chilliwack tour

Designed, starts paused

Questions about care? Ask them on a tour. Book a weekday visit at Hocking Avenue or Olds Drive in Chilliwack, mornings 9:30 to 11:30 or afternoons 2:30 to 5.

Book your Chilliwack tour

Mornings or afternoons

Sign up

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Pick a centre to visitPick a centre to visitPick a centre to visitPick a centre to visit

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Hocking Avenue or Olds Drive? Both Autumn Child Care centres in Chilliwack offer care for ages 0 to 5, Monday to Friday, 7:00am to 5:30pm. Book a tour at either one.

Pick a centre to visit

Weekday tours

Learn more

Carousel: Hocking Avenue, main room; Hocking Avenue, the yard; Olds Drive, upper classroom; Olds Drive, the yard

Designed, starts paused

Questions before you visit? Contact Autumn Child Care. Real rooms at Hocking Avenue and Olds Drive in Chilliwack, ages 0 to 5, Monday to Friday 7:00am to 5:30pm.

Questions? Contact us

Hocking Ave · Olds Dr

Contact us

Short silent video of the centres

Preschool and Pre-K in Chilliwack

Designed, starts paused

Two Chilliwack centres, open Monday to Friday, 7:00am to 5:30pm. Book a tour and see the rooms in person.

Preschool and Pre-K in Chilliwack

Ages 3 to 5

Learn more

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Hocking Avenue or Olds Drive

Designed, starts paused

Two centres in Chilliwack: Hocking Avenue and Olds Drive. Pick a weekday tour at the one that suits you.

Hocking Avenue or Olds Drive

Book a weekday tour

Learn more

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What a tour looks like

Designed, starts paused

Pick a weekday time, visit, ask your questions. Tours run Mon-Fri, 9:30-11:30am and 2:30-5pm.

What a tour looks like

3 simple steps

Learn more

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Fall tours: book a weekday visit

Designed, starts paused

Come see Autumn Child Care this fall. Weekday tours at both Chilliwack centres.

Fall tours: book a weekday visit

Mon-Fri, AM and PM tours

Learn more

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Your first 10 posts

Post 01

Post 1 · Picture

Here is the main playroom at our Hocking Avenue centre, photographed with no children in it so you can see the space as it is. Low tables, a play kitchen and a colourful rug, ready for the day. Book a tour at autumnchildcare.ca/book-a-tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 02

Post 2 · Picture

Light, space and low shelves everywhere you look. This is an upstairs classroom at our Olds Drive centre, photographed with no children present. See it in person on a weekday tour: autumnchildcare.ca/book-a-tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 03

Post 3 · Picture

Play-based care means learning shows up in everyday play: building, pretending, singing and exploring. We care for children ages 0 to 5 at both of our Chilliwack centres. Come and see the rooms on a tour at autumnchildcare.ca/book-a-tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 04

Post 4 · Picture

A quiet corner for rest time. One of the rest rooms at our Hocking Avenue centre, shown just as it is, with no children in the photo. Want to see the whole centre? Call us on 778-924-0123 and we will find a time for a tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 05

Post 5 · Picture

Fresh air, turf underfoot and mountains on the horizon. The fenced yard at our Hocking Avenue centre, photographed with no children in it. Come and see it for yourself: book a weekday tour at autumnchildcare.ca/book-a-tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 06

Post 6 · Picture

Come in and say hello. This is the welcome at our Olds Drive centre, Unit B, 46185 Olds Dr in Chilliwack, with cubbies ready by the lift. Tours run on weekdays. Book yours at autumnchildcare.ca/book-a-tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 7 · Short silent video

Step out into the yard at our Hocking Avenue centre. Turf, a playhouse and plenty of toys, filmed with no children in the shot. Book a tour to walk through it yourself: autumnchildcare.ca/book-a-tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 8 · Short silent video

Room to climb and slide. A look around the yard at our Olds Drive centre, filmed with no children in the shot. Want to see it in person? Call 778-924-0123 or ask us about a weekday tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 9 · Short silent video

A cosy classroom corner at our Hocking Avenue centre, with a soft rug and low shelves. Photographed with no children present. See it for yourself on a weekday tour: autumnchildcare.ca/book-a-tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Post 10 · Short silent video

A walk through one of the classrooms at our Olds Drive centre: tables, shelves and big windows, with fall decorations up. Filmed with no children in the shot. Book a tour at autumnchildcare.ca/book-a-tour.

#Chilliwack #ChilliwackDaycare #ChilliwackChildCare #ChilliwackParents #FraserValley #FraserValleyMoms #EarlyLearning #ChildCare

Download PDF

What we built for Autumn Child Care

A new website, a chat assistant and a phone assistant that answer parents day and night, book tours into your calendars and pass anything important straight to your team. Here is each piece, what it does for you, and where it stands today.

Live: working now Ready: waiting on you In final testing

Website Live

autumnchildcare.ca is a new site built around your two centres in Chilliwack, Hocking Avenue and Olds Drive.

  • A page for each centre, your programs for ages 0 to 5, and a walk-through film of the spaces.
  • A Book a tour page that books straight into your tour calendars.
  • The phone number on every page is the assistant line, 778-924-0123. Your own mobile is not on the site.
  • A privacy page that tells parents how calls and chats are handled.

Checked today: all 39 pages load, and every one shows 778-924-0123.

Ava, the chat assistant Live

Ava is the "Chat with us" button on the website. She answers parents' questions at any hour, using only the facts you have approved about Autumn.

  • Answers questions about the centres, ages, hours, programs and how tours work.
  • Books a tour at the centre the parent chooses, and confirms it in the chat.
  • Saves each enquiry so your team can follow up.
  • Passes anything urgent, any complaint, current-family questions and enrolment questions to your team (see Alerts).
Before going live, Ava passed 25 out of 25 practice conversations, including 5 that tried to trick her into saying something she shouldn't.

Phone assistant Live

778-924-0123

Parents who call this number reach a friendly voice assistant, day or night.

  • Answers the same questions Ava does, and books tours during the call. The parent hears the booking confirmed before they hang up.
  • For an emergency or a safety concern it transfers the call to you straight away.
  • It never asks callers for an email address, and it points parents to the website for more detail.
The phone assistant passed 22 out of 22 practice calls, and a real test call overnight booked a tour correctly.

Tour booking and emails In final testing

Two tour calendars, one for each centre, set to Vancouver time. Tours booked by Ava, the phone assistant or the website all land in the right calendar.

  • Parents get emails when a tour is booked, as a reminder before the tour, and if it is cancelled. These are set up and in final testing.
  • A text message confirming the tour is being finished. Until it is ready, parents get their confirmation during the chat or call.

Alerts to your team Live

When a parent needs a person, the assistants pass it on right away. Alerts go to you, to Paul and to the Autumn alerts inbox. There are five kinds:

KindExample
Urgent or safety"My child had a reaction at pick-up"
Current familyA parent already at Autumn asks about their child's day
ComplaintA parent is unhappy about something
EnrolmentQuestions about spaces and start dates
GeneralAnything else that needs a person

The full urgent-safety alert is in final testing with you today, so you can see exactly what arrives.

Calendars and follow-up Live

Behind the assistants sits a customer system (GoHighLevel, the LeadConnector app on your phone) that keeps everything in one place.

  • Every enquiry, with the parent's details and what they asked.
  • A simple pipeline, from first enquiry to tour to enrolled.
  • Both tour calendars. After each tour you tap Showed or No show in the app.
  • 14 automations that keep the calendars, follow-ups and the assistants in step.

See how it all works, step by step

Facebook and Instagram ads Ready: waiting on your card

Your ad account is set up and switched off, so nothing can spend until you say so.

  • 1 campaign to book tours in Chilliwack, with 2 audiences: families within about 10 km, and people who have already visited your site or Page.
  • 25 ads are designed and loaded into your ad account. Facebook creates them inside the ad sets the moment your card is added, which takes about a minute, and they stay paused until you choose a budget.
  • They are made from real photos and film of your centres with no children in them. The first 10 go live first. Nothing has been spent.
  • See every ad on one page.
  • Your Facebook Page now links to autumnchildcare.ca, and its main button now reads "Sign up" and opens the Book a tour page. Parents can still message you through the Message button.

Instagram and Facebook posts 10 new posts going up 13 November

The 10 new posts were posted on 13 November at Paul's direction. You can ask for any post to be removed. The first set of 10 picture posts is still waiting for your OK.

  • 10 picture posts: centre photos, a tour invitation, hours and ages.
  • 10 new posts made today: 6 pictures and 4 short silent videos with captions, each in feed and Reel sizes.
Post 1: the main playroom at Hocking Avenue Post 2: an upstairs classroom at Olds Drive Post 3 Post 4 Post 5 Post 6

See all 10 new posts, with videos and captions · See the first 10 picture posts

Contracts Ready to sign

AgreementPriceWhen
Website and AI assistants$3,500 one-time. Ava management: $150 a month for months 1 to 3, then $250 a month.Today
Ads (Meta and Google)$900 a month for setting up and running the ads. Ad spend is extra, paid by you directly to Meta and Google.Next week

Please read both before signing. Your accounts stay yours: ManyHats has access only to run them, and hands it back on request.

Privacy and safety

  • Your personal mobile is never shown to parents. The public number is the assistant line.
  • The assistants say only what you have approved. They do not make promises about spaces, prices or funding beyond what you have confirmed.
  • Call recordings are kept for 6 months, then deleted. The privacy page names the AI services used.
  • Alerts go only to you, Paul and the Autumn alerts inbox.
  • No ad goes live and no message goes out without your OK, and the ads cannot spend until you add your card and a monthly limit. The 10 new posts were posted on 13 November at Paul's direction; you can ask for any of them to be removed.
  • No picture of a child is generated or used. Every centre photo is real and taken with no children present.

What we need from you

  • Add your card and a monthly spending limit on the Meta ad account.
  • Give us a second phone number for emergency call transfers, so urgent calls reach someone if you can't answer.
  • Give your written OK on the wording the assistants use for emergencies.
  • Give your written OK to use the real centre photos and film in ads.
  • Turn on automatic top-up (or a low-balance email) for the AI service account, so the assistants never pause.
  • Confirm tour hours at both centres, the company name that signs, and the email parents should see.

What happens next

  • Today: sign the website and AI assistants agreement, and go through the list above together.
  • When your card is added: Facebook creates the 25 ads, still paused; the first 10 go live at the budget you choose.
  • Next week: Google Ads in your own name, and the ads agreement.
  • Soon after: the text-message tour confirmation goes live.
  • After the first week: a review of every chat, call and booking, then a monthly check-in to keep improving.

How it all works

What happens behind the scenes, from a parent's first question to after the tour. Prepared for Kamal, 13 November 2026.

A parent's journey, in 5 steps

  1. A parent asks. On the website chat, by phone (778-924-0123) or the website form.
  2. Ava or the phone assistant answers. Day or night, using only the facts you approved.
  3. A tour is booked. It lands in the right centre's tour calendar.
  4. Emails and alerts go out. The parent gets a confirmation; your team is told.
  5. After the tour. You mark Showed or No show; follow-ups take it from there.

Status key: On = running now. Paused = switched off on purpose. Being finished = built, not switched on yet.

Your calendar and contacts system (GoHighLevel)

All 14 of these are on.

When a parent sends an enquiry

What it is What starts it What it does Status
Enquiry thank-you emails A parent fills in the website form Thanks the parent, then sends a few helpful follow-up emails On
New tour request A parent asks for a tour Adds the family to your enquiry list as "tour requested" On
New question A parent asks a question Adds the family to your enquiry list as "question" On

When a parent books a tour

What it is What starts it What it does Status
Tour confirmation, Hocking Avenue A tour is booked at Hocking Avenue Emails the parent a confirmation and a reminder before the tour On
Tour confirmation, Olds Drive A tour is booked at Olds Drive Emails the parent a confirmation and a reminder before the tour On
New tour alert Any tour is booked Tells Ava, and emails your team that a tour is booked On

When a tour is cancelled or moved

What it is What starts it What it does Status
Tour cancelled A tour is cancelled Emails the parent to confirm the cancellation On

When a parent needs a person

What it is What starts it What it does Status
Emergency or safety alert A message is marked urgent Notifies you straight away On

After the tour

What it is What starts it What it does Status
Tour missed You mark a tour No show Emails the parent to offer another time On
Tour attended You mark a tour Showed Updates the family's record after the visit On

Keeping Ava up to date

What it is What starts it What it does Status
Moved to waitlist You move a family to Waitlist Lets Ava know the family is waitlisted On
Moved to enrolled You move a family to Enrolled Lets Ava know the family has enrolled On
Moved to closed You move a family to Closed Lets Ava know the enquiry is closed On
Replies from Ava Ava answers a parent Sends Ava's reply to the parent On

Your assistants' system (Delta)

Status is from our records of 13 November. Delta shows these only in its own dashboard, so we check them live together.

When a parent sends an enquiry

What it is What starts it What it does Status
Quick reply to a new enquiry A new enquiry arrives Texts the parent a quick reply On
Information emails (5) A parent asks Ava for information Emails it: fees and funding, programs, tours, enrolling, a day at Autumn On
Follow-up if no tour is booked An enquiry with no tour booked Gently follows up with the parent On
Missed-call text back A call is missed Texts the caller back Being finished
Quiet chat follow-up A chat goes quiet Checks in with the parent Being finished

When a parent books a tour

What it is What starts it What it does Status
Tour reminder texts A tour is booked Texts the parent a reminder before the tour Being finished
Stop follow-ups once booked A tour is booked Stops other follow-ups for that family Paused

When a tour is cancelled or missed

What it is What starts it What it does Status
Stop reminders A tour is cancelled Stops that tour's reminders On
Rebook after a cancelled tour A tour is cancelled Invites the parent to pick a new time Being finished
Rebook after a missed tour A tour is marked No show Invites the parent to pick a new time Being finished

When a parent needs a person

What it is What starts it What it does Status
Safety and urgent alert An urgent message comes in Alerts your team right away On

After a call or a tour

What it is What starts it What it does Status
Text after a phone call A phone call ends Texts the caller after the call Paused
After-tour check-in A tour is marked Showed Asks the parent how the visit went Being finished
After the tour to a decision A tour is marked Showed Follows up by email until the family decides Being finished

Waitlist and enrolled families

These are switched on but have not been used yet. You decide whether you want them (checklist item 13).

What it is What starts it What it does Status
Waitlist check-in A family joins the waitlist Checks in by email, first after 45 days On
Waitlist survey replies A parent answers the waitlist survey Passes the answers to your team On
Review request A family enrols Asks the family for a review On
Welcome new family A family enrols Sends a warm welcome Being finished

Download PDF

To do with Kamal, 13 November 2026

Paul and Kamal work through this together. Tick each box as it is done. Each item says why it matters and what we need from Kamal.

Related pages: What we built and Your accounts.

1. Tell Kamal about our test messages

  • Explain the test messages from our final checks, so nothing looks like a real parent.

Why: some test messages reached Autumn's inboxes and Delta app while we tested the assistants. None came from a parent.

When (Pacific time) What she may have seen Where
Thursday 12 Nov, about 11:21 to 11:25 pm 2 test emails: a "Tour request: Olds Drive" from "ZZ" (555 number) and an "Opt-out request" from a 555 number Autumn's three email inboxes
Friday 13 Nov, about 1:15 to 1:40 am Up to 3 notices in the Delta app (2 "current family", 1 "general"), from "ZZ Test" chats and a test call Delta app bell / Alerts page, and a phone push only if push is turned on
Friday 13 Nov, today's test session Paul fills in anything from today's session

What we need from her: nothing to do. She can delete these. Both test tours were cancelled and the test contact was deleted.

2. Google Business Profile, together

  • Open both Google listings with Kamal and check each one.

Why: Google Maps and Search are where many parents find Autumn first. The listing must show the right website, phone and hours.

Check Olds Drive Hocking Avenue
Which Google account holds it Kamal's Autumn Google account A separate Google account that is not one of Kamal's
Website link Should be https://autumnchildcare.ca/ Should be https://autumnchildcare.ca/
Phone Should be 778-924-0123, not her personal mobile Should be 778-924-0123, not her personal mobile
Hours Mon to Fri, 7:00 am to 5:30 pm (confirm) Mon to Fri, 7:00 am to 5:30 pm (confirm)
Who owns and manages it Check together Check together, and how Kamal gets ownership

What we need from her: sign in to the Autumn Google account; say who set up the Hocking Avenue listing and whether she can request ownership.

3. Change every .com link to .ca

  • Go through the table and fix each place that still points at autumnchildcare.com.

Why: the new website is autumnchildcare.ca. The old site at autumnchildcare.com is still online: it does not link to the new site, and it shows Kamal's personal mobile. Parents who land there miss Ava, the phone assistant and the Book a tour page.

Where Current link Should be Who changes it
Old website autumnchildcare.com (checked live today) Old site still online, shows her personal mobile Redirect autumnchildcare.com to https://autumnchildcare.ca/ Whoever controls the .com domain and its hosting: find out together
Instagram profile website autumnchildcare.com https://autumnchildcare.ca/?utm_source=instagram Kamal, in the Instagram app (see item 4)
Facebook Page website Was autumnchildcare.com https://autumnchildcare.ca/ Done on 12 Nov
Facebook Page button Was "Send message" "Sign up", opens the Book a tour page Done on 13 Nov
Google Business Profile, Olds Drive Check together https://autumnchildcare.ca/ Kamal (item 2)
Google Business Profile, Hocking Avenue Check together https://autumnchildcare.ca/ Whoever holds that listing (item 2)
Other directories (child care listings, local directories, Yelp and similar) Check together https://autumnchildcare.ca/ Kamal, or whoever created each listing
Our new website, all pages No .com links (39 pages checked today) Nothing to do
Ava's answers and the phone assistant's script No .com links (checked today) Nothing to do
Ads and Instagram post captions No .com links (all use autumnchildcare.ca) Nothing to do
Parent emails sent by GoHighLevel Paul checks before the meeting autumnchildcare.ca only ManyHats

What we need from her: who owns the autumnchildcare.com domain and the old site's hosting, and her OK to point it at the new site.

4. Instagram

  • Verify the Instagram account.
  • Fix the bio, website and phone.

Why: the account must be verified before it can be managed from Meta Business Suite, in the app or by us. The bio has the wrong ages, and the website and phone point to the old site and her personal mobile.

Field Now Change to
Bio Says "children aged 1-5 years" Licensed play-based child care, ages 0-5, Chilliwack BC. Book a weekday tour.
Website autumnchildcare.com https://autumnchildcare.ca/?utm_source=instagram
Public business phone Her personal mobile 778-924-0123 (the assistant line), or remove it
Public email Confirm the Autumn Gmail inbox, if she confirms it is the public email

What we need from her: her phone with the Instagram app, signed in, to verify the account and save the changes.

5. Google Ads "payment required" notice

  • Open the notice in Kamal's email together.

Why: Kamal received a Google Ads "payment required" notice for an account linked to the Hocking Avenue centre. Our records show one older Google Ads account linked to Autumn, which is not in Kamal's name. The new Google Ads account is planned in her own name next week.

What we need from her: - Which account ID the notice is for. - Who is the admin on it, and whose card it bills. - Whether we can get access to it, or whether she prefers to close it and start fresh in her own name.

6. Meta ads: card and monthly limit

  • Kamal adds her card to the Meta ad account.
  • Kamal sets a monthly spending limit.

Why: 25 ads are designed and loaded into her ad account. Facebook creates them inside the ad sets the moment her card is added (about a minute), and they stay paused until she chooses a budget. Nothing has been spent.

What we need from her: her card in Meta Billing, and the monthly limit she is comfortable with.

7. Written OKs

  • Written OK on the wording the assistants use for emergencies and safety concerns.
  • Written OK to use real photos and film of the centres (taken with no children present) in ads. The 10 new posts were posted on 13 November at Paul's direction; Kamal can ask for any post to be removed.

Why: both go in front of parents. We don't publish either without her written OK.

What we need from her: a reply by email or text saying "OK", or the changes she wants.

8. Second emergency phone number

  • Add a second number for urgent call transfers.

Why: today every emergency transfer from the phone assistant rings Kamal's mobile. If she can't answer, the call needs a second person.

What we need from her: the name and number of the second person.

9. AI service top-up

  • Turn on automatic top-up (or a low-balance email) on the AI service account.

Why: Ava's replies run on an AI service paid by Autumn. If the balance runs out, Ava stops answering. This has happened twice during setup.

What we need from her: her OK and a card on the account; Paul shows where to switch it on.

10. Confirm the facts

  • Tour hours at both centres: Monday to Friday, 9:30 to 11:30 am and 2:30 to 5:00 pm? Any days with no tours?
  • Which company signs: Autumn Childcare Centre Inc., or 1472510 B.C. Ltd.?
  • The public email parents should see: the Autumn Gmail inbox?
  • Ages on everything: 0 to 5?

Why: the assistants, the website and the contracts use these facts word for word.

11. Email forwarding to Kamal

  • Move Kamal's autumnchildcare.ca email address so it delivers to Kamal instead of Paul.

Why: today that address forwards to Paul. Parents who reply to tour emails reach Paul, not Kamal.

What we need from her: she opens a verification email in the Autumn Gmail inbox and clicks the link while Paul switches the forwarding.

12. Try the assistants and the calendar

  • Kamal chats with Ava on autumnchildcare.ca on her own phone.
  • Kamal calls 778-924-0123 and books a tour.
  • Show her the tour calendars in the LeadConnector app, and how to mark Showed or No show.
  • Her tour on 4 Nov ("Tour, Olds Drive: Kamal Dhaliwal"): was it a test? If yes, cancel it.

What we need from her: her impression. Does Ava sound like Autumn?

13. Her choices on follow-ups

  • May Ava send a short "checking back in" message when a parent asks to be contacted later?
  • Does she want waitlist check-in emails (the first one 45 days after a family joins the waitlist)?

Why: both are switched off until she says yes.

14. Sign and share logins

  • Read and sign the Website and AI assistants agreement ($3,500 one-time; Ava management $150 a month for months 1 to 3, then $250 a month).
  • The Ads agreement ($900 a month; ad spend extra, paid by Autumn directly to Meta and Google) is for next week.
  • Go through Your accounts together. Passwords go into a password manager, never into email.

Download PDF

Autumn Child Care: your accounts

Prepared by ManyHats Automations for Kamal, 13 November 2026.

Store these passwords in a password manager; do not email them in plain text.

The password column is left blank on purpose. Paul fills it in with you, in person or in your password manager. "Confirm with Paul" means our records do not say which email the account uses.

Accounts that run the assistants

Service What it does for Autumn Login URL Login email Password Notes (who pays, two-step sign-in)
Delta Agents Runs Ava (website chat) and the phone assistant's brain, alerts and settings Confirm with Paul kamal@autumnchildcare.ca ManyHats runs it; included in your setup and monthly Ava fee. Paul has admin access.
GoHighLevel (LeadConnector app) Your enquiries, pipeline, the two tour calendars, parent emails, Showed / No show https://app.gohighlevel.com/ (phone: LeadConnector app) kamal@autumnchildcare.ca ManyHats runs it; included in your setup.
Retell The phone assistant's voice and the number 778-924-0123 https://dashboard.retellai.com/ kamal@autumnchildcare.ca Call minutes are paid by Autumn. Paul topped it up during testing. Turn on two-step sign-in.
Twilio Autumn's texting number (+1 778-769-4844), for tour text confirmations once they are finished https://console.twilio.com/ kamal@autumnchildcare.ca Account is in Autumn Childcare Centre Inc.'s name; paid by Autumn. Turn on two-step sign-in.
Anthropic The AI that writes Ava's chat replies https://console.anthropic.com/ kamal@autumnchildcare.ca Paid by Autumn. Turn on auto top-up (or a low-balance email) so Ava never pauses.
Google AI Studio (Gemini) Helps Ava search Autumn's approved facts https://aistudio.google.com/ Confirm with Paul Paul created this key on 28 Oct. Who pays: confirm with Paul.

Website and email

Service What it does for Autumn Login URL Login email Password Notes (who pays, two-step sign-in)
Cloudflare Hosts autumnchildcare.ca and forwards kamal@autumnchildcare.ca https://dash.cloudflare.com/ Confirm with Paul (ManyHats' account) Held in ManyHats' account and handed over on request. Today kamal@autumnchildcare.ca forwards to Paul; we move it to your inbox together.
Domain registrar (autumnchildcare.ca and .com) Owns the website addresses Confirm with Paul Confirm with Paul Who the domains are registered to is not in our records yet. The .ca registration ($10) is to be charged to Autumn.
Gmail: accc7700@gmail.com Autumn's public contact email (shown to parents) https://mail.google.com/ accc7700@gmail.com Autumn's own account. Confirm it is the email parents should see.
Gmail: autumnchildcare24@gmail.com Receives the assistants' alerts; also holds the Olds Drive Google listing https://mail.google.com/ autumnchildcare24@gmail.com Autumn's own account. Turn on two-step sign-in.

Facebook, Instagram and Google

Service What it does for Autumn Login URL Login email Password Notes (who pays, two-step sign-in)
Meta Business (Facebook Page, Instagram, ad account, pixel) Your Page, Instagram, the ads and the website tracking https://business.facebook.com/ Your own Facebook login (confirm with Paul) The business is verified as Autumn Childcare Centre. You and Paul have full access. Ad spend goes on your card, which is not added yet.
Instagram Your Instagram profile and posts Instagram app Confirm with Paul The account still needs verifying before it can be managed from Business Suite.
Google Business Profile: Olds Drive Your Olds Drive listing on Google Maps and Search https://business.google.com/ autumnchildcare24@gmail.com Autumn's own account.
Google Business Profile: Hocking Avenue Your Hocking Avenue listing on Google Maps and Search https://business.google.com/ Confirm with Paul Held in a separate Google account, not one of yours. We check who owns it together.
Google Ads Search ads for tours (starts next week) https://ads.google.com/ To be created in your name A new account in your own name, paid by your card. Our records show one older Google Ads account linked to Autumn that is not in your name.

Already yours, unchanged

Service What it does for Autumn Notes
Brightwheel Your app for current families Your own login. We did not change it.

ManyHats' own tools (for example Operator Base, our training and support membership) are paid by ManyHats and need nothing from you.

Website and AI assistants agreement

Download PDF